Booking a house clearance might seem straightforward — but there are a few pitfalls that can turn a simple task into a costly or stressful experience. Whether you’re dealing with the home of a relative, a rented property, or a long-term hoarding situation, here are 7 common mistakes to avoid, and how Newcastle upon Tyne house clearance experts like 5 Star House Clearance can help.

1. Not Checking if the Company is Licensed

It’s illegal for a company to remove and dispose of waste without a valid waste carrier’s licence. If they dump your rubbish illegally, you could be fined.
We are fully licensed by the Environment Agency, and we handle waste responsibly — recycling up to 80% and donating to charity where possible.

2. Waiting Too Long to Book

If you’re on a tight schedule — such as preparing a property for sale or handing keys back to a landlord — don’t leave it to the last minute.
We offer same-day and next-day clearances, but during busy periods, availability goes fast. Booking early ensures we can give you the slot you need.

3. Trying to Do It All Yourself

Many people underestimate the time, effort, and emotional toll of clearing a property — especially after a bereavement or when dealing with hoarding.
Let us handle it. Our experienced, discreet team works quickly and respectfully, so you don’t have to carry the burden alone.

4. Not Asking About Valuables

Some clearance companies charge a flat fee and don’t consider whether the property contains sellable items.
At 5 Star House Clearance, we offset the value of antiques, collectibles, and quality furniture — often reducing or even cancelling the cost of your clearance.

5. Overlooking Outbuildings

It’s easy to forget about garages, sheds, lofts, or basements — until the last minute.
We include garage, loft, and shed clearance in our service, so everything is cleared in one go — no return trips, no hidden fees.

6. Choosing a Company That Charges VAT

Many national chains and larger outfits add VAT to their quotes — which adds 20% to your bill.
We don’t charge VAT, so you automatically save money with us.

7. Not Using a Local, Trusted Provider

Large national firms can feel impersonal, with hidden fees or subcontractors.
As a local business with over 20 years of experience, we know the Newcastle community and take pride in our reputation. You’ll deal directly with our team — no call centres, no outsourcing, just reliable, respectful service.

If you’re preparing for a Newcastle upon Tyne house clearance, make sure you avoid these common mistakes. Contact 5 Star House Clearance for a free quote, fast availability, and a team that genuinely cares about getting the job done right.